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WordPress Support

Find answers to your questions about WordPress Hosting, including setting up email, staging, performance and more on SirsteveHQ CP.

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Do SirsteveHQ offer WordPress CLI? – SirsteveHQ CP

If you're using WordPress, you may wish to make use of the WP Command Line Interface (CLI) to...

Do you support WordPress multisite? – SirsteveHQ CP

Yes! All our platforms have full support for a WordPress Multisite network. You just need to...

Error 500 after migrating a WordPress website using Wordfence – SirsteveHQ CP

After migrating a WordPress website you may see a 500 error when testing the website. If you’re...

Fix Modified Core WordPress Files – SirsteveHQ CP

A WordPress installation will always contain its core PHP files and directory structure. You...

Fix WordPress Mixed Content – SirsteveHQ CP

What's in this guide? What is mixed content? Fixing Mixed Content Ensuring Your WordPress...

How do I add and use WordPress contact forms? – SirsteveHQ CP

There are a range of different WordPress form plugins out there such as WP Forms, Contact Form 7...

How do I manage subdomains on the WordPress platform? – SirsteveHQ CP

Our WordPress platform is optimised just for WordPress. We've developed our own custom plugin -...

How do I migrate a WordPress site? – SirsteveHQ CP

You can migrate WordPress sites via FTP by contacting our support team. We will copy-over the...

How do I migrate a website manually to SirsteveHQ CP? – SirsteveHQ CP

SirsteveHQ provide a free Migration that supports migrations from the largest hosts and most...

How do I move my site to the WordPress platform? – SirsteveHQ CP

We can help you move between all our Linux, WordPress and Windows Platforms by contacting our...

How do I reset my WordPress User password? – SirsteveHQ CP

If you would like to reset your WordPress User password, please contact our support team. You...

How do I run a search and replace in the WordPress CLI? – SirsteveHQ CP

The WordPress Command Line Interface (CLI) search and replace function is a useful tool when you...

How do I update the domain name of my WordPress site? – SirsteveHQ CP

Rebrands and name changes take place from time to time, so you might need to update the domain...

How do I use SirsteveHQ’s WordPress staging environment? – SirsteveHQ CP

Sites on our WordPress-optimised platform have access to a full staging environment. Staging...

How to fix the WordPress index.php file being outputted – SirsteveHQ CP

What is the WordPress index.php file?  The index.php file is part of the WordPress template...

How to fix the `Error Establishing Database Connection` in WordPress – SirsteveHQ CP

The Error Establishing Database Connection error is one of the most commonly experienced errors...

I installed WordPress on the temporary URL, how can I change it to my domain name? – SirsteveHQ CP

Using the SirsteveHQ WordPress Tools If you've utilised SirsteveHQ's temporary URL and would...

Improve your WordPress website's TTFB – SirsteveHQ CP

Time To First Byte (TTFB) is the time it takes for your browser to receive the first byte of page...

Is it safe to update the PHP version on my website? – SirsteveHQ CP

Updating your PHP version on a website can be a critical decision that can affect the...

Is your hosting environmentally-friendly? – SirsteveHQ CP

Yes, we're committed to reducing our carbon footprint, both in our data centres and workplace....

Simple guide: wp-config.php - what it is and what you should know – SirsteveHQ CP

The wp-config.php is an essential file for any WordPress site. Without your website will not work...

What StackCache settings should I use with the MemberPress WordPress plugin? – SirsteveHQ CP

What is MemberPress?  MemberPress is a membership plugin for WordPress. It features a paywall...

What are the Free Tools with WordPress Hosting? – SirsteveHQ CP

We have a suite of WordPress Tools which make the management of WordPress sites much easier....

What is WordPress? – SirsteveHQ CP

Overview of WordPress WordPress is a free and open source content management system (CMS) based...

What is a 404 error and how do I fix it? – SirsteveHQ CP

What is a 404 error? A 404 Error, also known as a ‘Not Found’ error, indicates that the...

What`s the difference between a staging site and the ‘Stackstaging’ temporary URL? – SirsteveHQ CP

Our WordPress hosting platform makes use of both a staging environment, which can be used for...

When does StackCache clear my cache automatically? – SirsteveHQ CP

Our inbuilt StackCache plugin stores your site files and content locally to get the best-possible...

Which PHP functions are disabled on your WordPress platform? – SirsteveHQ CP

Our WordPress platform has been specifically designed to offer the best security, performance and...

Why am I getting a ‘Too Many Redirects’ error? – SirsteveHQ CP

'Too Many Redirects' errors are caused by sites stuck in a loop of redirects. What is the...

Why can’t I edit my WordPress pages using Elementor? – SirsteveHQ CP

Elementor is a widely used website builder for WordPress that allows for a more advanced, yet...

Why do I get an Internal Server Error 500 and how to fix it? – SirsteveHQ CP

A white screen or Internal Server Error (error 500) usually means a script used by your website...

Why might WP All Import cron imports fail? – SirsteveHQ CP

If you run a WooCommerce store or hosting a WordPress site where you need to import and export...

WordPress Tools: Error WordPress is not installed – SirsteveHQ CP

 A key feature of our WordPress hosting is our integrated WordPress tools suite available...

WordPress caching: what you need to know – SirsteveHQ CP

Optimising your WordPress site for performance can be done in a variety of ways, but few are as...

WordPress knowledge: use SMTP with and without plugins – SirsteveHQ CP

Sending emails directly from your WordPress site can be critical to your site’s success. It could...