While it is the responsibility of the Reseller to provide their customers with support, our team is more than happy to help you resolve issues. Simply submit a ticket with the information and we'll work our hardest to ensure your clients stay happy.
Yes - you can oversell your disk space and bandwidth and offer your clients as many domains, email accounts, etc. as you wish. You are only limited by the resources on your plan.
Our servers are located in Lansing, Michigan.
Yes, our reseller hosting service is 100% white label. As soon as you sign-up you'll be able to setup private name servers for your domain. If you register or transfer your domain to us we can set them up for you. Additionally, our support team is available to help you get up and going.
We recommend using WHMCS to automate your web hosting business. Our Gold, Platinum, and Diamond packages comes with a free license and you can add-on to our other packages. This can easily be installed with one-click inside of cPanel.
Once you begin approaching your limits, our team will get in touch with you on details how to order another reseller package and other options to help you make the most of your resources.
We'll transfer up to 10 cPanel accounts to your account for free within the first 30 days. If you require transfers outside of this window, we can do it for a fee, or provide you with resources on how to do this yourself.
Yes, we backup all accounts once a night. Clients can easily access these backups inside of cPanel with JetBackup.
All reseller accounts come with a free eNom domain reseller account. Submit a support ticket to get yours setup where you can register over 1000+ TLDs for your customers at a discounted rate.