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Credits & Billing - BrandPilot

SIRSTEVEHQ BrandPilot uses a credit-based system for certain AI-powered generation features.

Credits are used when you perform specific AI generation tasks, such as creating brand strategies, generating logo concepts, building websites, or producing AI-assisted content.

This guide explains how BrandPilot credits work, what types of activities may use credits, and how to manage your available credit balance.

How BrandPilot Credits Work

Think of credits as the usage units that power certain AI generation features within BrandPilot.

When you request an AI-powered generation task, the platform deducts the applicable number of credits from your available balance.

The number of credits required can vary depending on the feature and the type or size of generation you request.

What Can Use Credits?

AI-powered activities may consume credits, including:

AI Action Credit Usage
Generate Brand Strategy Credits may apply
Generate Brand Names Credits may apply
Generate Logo Concepts Credits may apply
Generate Website with AI Site Builder Credits may apply
Regenerate Website Content or Sections Credits may apply
Generate AI Social Media Content Credits may apply
Generate Blog Content Credits may apply
Generate Brand Collateral Credits may apply

The exact credit requirement is displayed by BrandPilot where applicable and may depend on the feature, generation type, or current plan.

Always check the credit requirement shown in your BrandPilot account before confirming an AI generation task.

What Generally Does Not Require AI Credits?

Credits are intended for AI-powered generation rather than ordinary account management.

Activities such as the following generally do not represent AI generation:

  • Editing existing content in the visual editor
  • Uploading files to Brand Assets
  • Managing workspace settings
  • Managing team members
  • Publishing an existing website
  • Managing existing store information
  • Managing account settings

However, specific features may change over time, so the credit requirement displayed within your BrandPilot account should always be treated as the current reference.

Your BrandPilot Plan

Your BrandPilot subscription determines the features and usage available to your account.

Depending on the plan you have purchased, your subscription may include a defined amount of AI credits or access to specific BrandPilot capabilities.

Your available credit balance can be checked from your BrandPilot account.

If you regularly use AI-powered features, keep an eye on your remaining balance before starting larger generation tasks such as website creation or bulk content generation.

Why Credits Are Used

AI generation requires computing resources to process your instructions and create new content, designs, strategies, websites, and other outputs.

The credit system allows BrandPilot to measure AI usage separately from standard platform activities.

For example, simply editing a paragraph you have already generated is different from asking AI to generate an entirely new website or brand strategy.

This distinction allows you to use the platform's standard editing and management tools without treating every action as an AI generation request.

Checking Your Credit Balance

Your available credit balance can be viewed from your BrandPilot account.

Before starting a major AI generation task, check your remaining credits to make sure you have enough available for the operation.

This is particularly useful when working on:

  • Complete brand strategies
  • Multiple logo concepts
  • AI-generated websites
  • Large amounts of content
  • Multiple social media posts
  • Other AI-intensive tasks

What Happens When You Run Out of Credits?

If your available AI credits are exhausted, credit-based AI generation features may become unavailable until your credits are replenished or your subscription renews, depending on your plan.

Running out of AI credits does not mean that your existing brand disappears.

Your existing website, brand assets, workspace information, and other previously created content remain associated with your account according to the terms of your subscription.

You can continue using features that do not require additional AI generation, where available.

Managing Your Subscription

Your subscription and billing information can be managed through the appropriate billing section of your SIRSTEVEHQ account.

Depending on the options available for your plan, you may be able to:

  • View your current subscription
  • Check your available AI credits
  • Review billing information
  • View invoices
  • Change your subscription
  • Manage your payment method
  • Purchase additional credits, where available

The exact billing options available to you depend on your current BrandPilot plan.

Do Credits Carry Over?

Credit expiration and rollover depend on the type of credits and the terms of your current BrandPilot plan.

Monthly subscription credits may be subject to renewal or reset conditions, while separately purchased credits may have different terms.

Always check the current terms displayed in your BrandPilot account before assuming that unused credits will carry over to the next billing period.

Tips for Managing Your Credits

You can make better use of your AI credits by planning your generation tasks before running them.

1. Give the AI Enough Context

Instead of repeatedly regenerating an output because the first result does not match your expectations, provide clear information about your business, audience, style, and objectives from the beginning.

2. Review Before Regenerating

If an AI-generated result is close to what you need, consider editing it manually before generating an entirely new version.

3. Plan Large Tasks

Website generation and other larger AI tasks may consume more credits than smaller content-generation activities.

Make sure you have sufficient credits before starting a large project.

4. Build Your Brand Strategy First

A well-defined brand strategy can provide useful context for subsequent AI-assisted tasks.

Establishing your brand direction early can help you maintain greater consistency when generating names, logos, websites, marketing content, and other assets.

Frequently Asked Questions

What happens when I run out of credits?

AI features that require additional credits may become unavailable until your credits are replenished or your subscription renews, depending on your plan. Your existing brand, website, and other saved content are not automatically deleted simply because your AI credits have been exhausted.

Do all BrandPilot features use credits?

No. Credits are primarily associated with AI-powered generation activities. Standard editing, account management, and other non-generation activities may not require credits.

Can I see how many credits an action will use?

Where applicable, BrandPilot displays the relevant credit requirement before you complete an AI generation task. Check the information shown in your account before confirming the generation.

Do unused credits expire?

This depends on the type of credits and the terms of your BrandPilot subscription. Check your current plan information for the applicable credit renewal and expiration rules.

Can I purchase additional credits?

Additional credits may be available depending on your BrandPilot plan and current offering. If available, the applicable option will be displayed in your account.

Can I use BrandPilot without AI credits?

You can continue to access and manage existing content and use features that do not require AI generation, subject to your active subscription. However, new AI generation tasks that require credits cannot be completed without sufficient credits.

Use Your Credits Strategically

Credits are designed to give you access to BrandPilot's AI-powered creation capabilities while allowing you to decide when and where you use them.

For the best experience, provide detailed instructions, establish your brand strategy early, review generated content before regenerating it, and monitor your credit balance when working on larger projects.

This allows you to get more value from BrandPilot while maintaining control over how your brand is created and developed.

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