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Shop Settings - BrandPilot

Settings → Shop contains the operational configuration for your eCommerce store, including store information, currency, tax settings, shipping options, checkout preferences, and order notifications.

Store Information

Field Description
Store name The display name of your online store
Store email The email address used for relevant store and order communications
Store phone Optional contact number for your store, where supported

Currency

Select the currency for your store. All product prices, order totals, and payouts will be in this currency.

CURRENCY SETTINGS

Once your store has processed its first order, the currency cannot be changed. Set it correctly before going live.

Supported currencies include: EUR, USD, GBP, SEK, NOK, DKK, AUD, CAD, and 130+ others.

Tax Settings

Setting Description
Tax calculation Automatic (by customer location) or manual rate
Prices include tax Toggle if your listed prices include VAT/tax
Tax registration number Your VAT/tax ID (shown on invoices)
Tax exemption Mark specific customers as tax-exempt

Tax requirements vary by country, business type, and customer location. Configure your store according to the tax rules applicable to your business and consult a qualified tax professional when necessary.

Shipping

Shipping zones

Define geographic areas with specific shipping options and rates.

  1. Click Add Shipping Zone.
  2. Enter a name for the zone, such as Nigeria, West Africa, or International.
  3. Select the countries or regions included in the zone.
  4. Add the applicable shipping rates.
Rate type Example
Flat rate ₦5,000 for any order in this zone
Free shipping Free for orders over ₦75,000
Calculated Based on weight × rate per kg

You may be able to add multiple shipping options to a zone, such as Standard and Express, depending on your store configuration.

Free shipping threshold

Set a minimum order value for customers to qualify for free shipping, where supported.

For example:

"Free shipping on orders over ₦50,000."

A free shipping threshold can be useful when you want to encourage customers to increase their order value.

Checkout Settings

Setting Description
Guest checkout Allow customers to purchase without creating an account
Customer accounts Configure whether customer accounts are optional, required, or disabled
Terms of service Add the URL for your terms and conditions
Privacy policy Add the URL for your privacy policy
Refund policy Add the URL for your refund or returns policy

Review these settings carefully before accepting orders. Your terms, privacy, refund, and other customer-facing policies should accurately reflect your business practices and applicable legal requirements.

Order Notifications

Configure the customer communications available for different stages of an order.

Email Trigger
Order confirmation Sent when an order is successfully placed
Shipping confirmation Sent when an order is marked as fulfilled or shipped, where supported
Refund confirmation Sent when a refund is processed, where supported

Customize the email header, footer, and message content by clicking Edit template next to each email type.

Saving Changes

Click Save at the bottom of each section. Changes to tax and shipping take effect immediately on your live store.

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