Settings → Account → Billing is where you manage your SIRSTEVEHQ BrandPilot subscription, review available billing information, manage applicable credits, and access invoices.
Current Plan
The Billing page shows information about your active BrandPilot plan, where applicable:
| Field | Description |
|---|---|
| Plan name | Your current BrandPilot subscription or service plan |
| Billing cycle | Monthly, Quarterly, Semi-annually, or Annually |
| Next renewal | Date and amount of next charge |
| Credits remaining | Credits left in the current billing period |
| Credits reset | Date when monthly credits renew |
Upgrading your plan
Click Upgrade plan to view available plans and switch. Upgrades take effect immediately — you are charged a prorated amount for the remainder of the current billing period.
Downgrading your plan
To downgrade your plan, please open a ticket with our Support team.
PLAN PRICING
Plan prices, included features, credits, and other commercial terms may change over time. Always review the current pricing and plan information displayed in your BrandPilot account before making a subscription change.
Credit Balance
If your BrandPilot plan uses credits, your current credit balance is displayed in the billing area.
The credit information may include:
- Credits used during the current billing period
- Credits remaining
- Credits included with your plan
- Credit renewal or reset information
Credit requirements can vary depending on the AI feature or generation task you use.
Purchasing a top-up
If credit top-ups are available for your account and you need additional credits before your regular allocation is refreshed:
- Click Buy Credits or the applicable top-up option.
- Select an available credit package.
- Review the price and terms displayed.
- Click Purchase to complete the transaction.
Top-up credits do not expire and are used after your monthly plan credits are exhausted.
Payment Method
The Billing section may display your current payment method and relevant payment information.
Where supported, use Update Payment Method to add or change your payment method.
Payment processing and the handling of payment information are subject to the payment provider and billing system used for your account.
Invoice History
A history of available invoices may be displayed in the Billing section.
| Column | Description |
|---|---|
| Date | Invoice date |
| Description | Description of the subscription, credit purchase, or other applicable charge |
| Amount | Amount charged |
| Status | Current invoice or payment status |
| Download | PDF invoice link |
Click Download to save an available invoice for your accounting and record-keeping purposes.
Billing Details
Update the billing information associated with your account, where available.
This may include:
- Billing name
- Company name
- Billing address
- Tax or VAT information
Make sure your billing information is accurate so that invoices contain the correct details for your business or personal records.
Tax treatment can vary depending on your location, business status, and applicable regulations.
Cancelling Your Subscription
Click Cancel subscription to end your BrandPilot plan. Your subscription remains active until the end of the current billing period. After cancellation:
- AI generation features are disabled
- Your website remains live until the period ends
- All your data is retained for 90 days — reactivate within this window to restore everything
- After 90 days, workspace data may be permanently deleted
If you have important brand assets, website content, eCommerce data, or other workspace information, make sure you have appropriate backups before cancelling or deleting services.
