Paying an unpaid invoice at SIRSTEVEHQ is quick and straightforward. Once an invoice has been generated, you can access it through your Client Area and complete payment using any of our supported payment methods.
How to Pay an Unpaid Invoice
Follow these simple steps:
- Log in to your SIRSTEVEHQ Client Area.
- Navigate to Billing → My Invoices.
- Locate the invoice with the Unpaid status.
- Click View Invoice.
- Review the invoice details to ensure everything is correct.
- Click the Pay Now button.
- Select your preferred payment method.
- Complete the payment by following the on-screen instructions.
Once your payment is successful, your invoice will automatically be marked as Paid, and any pending service associated with the invoice will be activated or renewed accordingly.
Payment Methods We Accept
Depending on your location and the available payment gateways, you may be able to pay using:
- Debit or credit cards.
- Bank transfers.
- Paystack.
- Flutterwave.
- Cryptomus (Cryptocurrency).
- Account credit (if you have available funds in your Client Area).
Available payment methods may vary depending on your account and selected currency.
What If I Already Made Payment?
If you paid by card or through an online payment gateway, your invoice is usually updated automatically within a few moments.
If you paid via bank transfer:
- Your payment may require manual verification.
- Once confirmed, your invoice will be marked as Paid.
- Your service will then be activated, renewed, or restored as applicable.
What If My Invoice Has Become Overdue?
If an invoice remains unpaid after its due date:
- It may be marked as Overdue.
- Hosting services or other products linked to the invoice may be suspended according to our billing policy.
- Domain renewals may fail if payment is not received before the registry deadline.
To avoid interruptions, we recommend paying your invoices before the due date.
Need a New Invoice?
If your invoice has expired or you need a replacement invoice, simply contact our Billing Team. We'll be happy to generate a new invoice if applicable and assist you with completing your payment.
Need Help?
If you're experiencing any difficulties paying an invoice or your payment isn't reflecting in your account, please contact our Sales Team through your Client Area or email us. We'll be happy to investigate the issue and ensure your payment is processed as quickly as possible.
