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How Do I Reset My SIRSTEVEHQ Client Area Password If I Forgot It?

If you have forgotten your SIRSTEVEHQ Client Area password, you can reset it quickly using the password recovery feature.

How to Reset Your Password

Step 1 - Go to the SIRSTEVEHQ login page.

Step 2 - Click Forgot Password.

Step 3 - Enter the email address associated with your Client Area account.

Step 4 - Submit the request.

Step 5 - Check your email inbox for a password reset link.

Step 6 - Click the link and create a new secure password.

Step 7 - Return to the Client Area and sign in using your new password.

If you do not receive the password reset email within a few minutes, please check your Spam or Junkfolder. Also, ensure you entered the correct email address associated with your account.

If you no longer have access to your registered email address or the password reset link is not working, please contact our Customer Service Desk via Live Chat. For security reasons, we may ask you to verify your identity before updating your account information or assisting with account recovery.

For your security, never share your password with anyone, including our Support Team. SIRSTEVEHQwill never ask you to disclose your password. We also recommend using a strong, unique password that includes a combination of uppercase and lowercase letters, numbers, and special characters to help protect your account from unauthorised access.

Note: During the password reset process, you will be asked to answer the security question you selected when you created your account. If you cannot remember the answer, please contact our Customer Service Desk via Live Chat for assistance with verifying your identity and regaining access to your account.

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