As your website grows, you may need additional storage, resources, or features. SIRSTEVEHQ makes it easy to upgrade your hosting plan without moving your website to another hosting provider.
Upgrading your hosting plan allows you to access higher resource limits and additional features while keeping your existing website and hosting account.
When Should I Upgrade My Hosting Plan?
You should consider upgrading your hosting plan if:
- Your website has outgrown your current hosting package.
- You need more storage space.
- You want to host additional websites.
- You need more email accounts.
- You require additional databases.
- Your website is receiving increased traffic.
- You need more advanced hosting features.
- You're expanding your business or launching new websites.
If you're unsure whether an upgrade is necessary, our Support Team can review your account and recommend the most suitable hosting plan.
How to Upgrade Your Hosting Plan
Step 1 - Log in to your SIRSTEVEHQ Client Area.
Step 2 - Navigate to Services.
Step 3 - Click My Services.
Step 4 - Select the hosting service you wish to upgrade.
Step 5 - Click Upgrade/Downgrade Options.
Step 6 - Choose the hosting plan you would like to upgrade to.
Step 7 - Review the upgrade details and any applicable charges.
Step 8 - Complete the checkout process and pay the upgrade invoice.
Once your payment has been successfully received and verified, your upgrade request will be processed.
What Happens After I Upgrade?
After your hosting plan has been upgraded:
- Your hosting account will receive the resources included in your new hosting plan.
- Your website files, databases, and email accounts will remain on the same hosting account.
- Your hosting service will continue to be managed through your SIRSTEVEHQ Client Area.
- Your next renewal invoice will reflect your new hosting plan.
In most cases, upgrading your hosting plan does not require you to move your website or recreate your hosting account.
Please note that not all hosting plans can be upgraded directly. If you are moving to a different hosting platform, such as from Shared Hosting to VPS or another hosting solution, a migration may be required. Our team will advise you if this applies to your upgrade request.
Will My Website Experience Downtime?
Most hosting upgrades are completed with little or no downtime. However, depending on the type of upgrade or any changes required to your hosting environment, a brief interruption may occur.
If any downtime is expected, our team will take reasonable steps to minimise the impact on your website.
Important Information
- Upgrades are subject to the availability of the selected hosting plan.
- You will typically only pay the price difference between your current hosting plan and the new plan for the remainder of your current billing cycle. This is known as prorated billing. Your future renewal invoices will reflect the price of your new hosting plan.
- Your upgrade request will be processed after successful payment of the upgrade invoice.
- Your hosting renewal price will change to match your new hosting plan after the upgrade has been completed.
Need Help Choosing an Upgrade?
If you're unsure which hosting plan best suits your growing website, or you do not see an upgrade option in your Client Area, please submit a Support Ticket. Our Support Team will review your current hosting account, recommend the most suitable upgrade, and assist you throughout the upgrade process.
