If you no longer wish to use our services, you can permanently delete your SIRSTEVEHQ Client Areaaccount directly from your account settings. Before deleting your account, we strongly recommend reviewing your active services and downloading any important information you may need in the future.
Please note that deleting your account is a permanent action and should only be performed if you no longer require access to your Client Area or any of the services associated with your account.
Before You Delete Your Account
Before proceeding, ensure that you have:
- Downloaded any invoices you may need for your records.
- Downloaded any account activity or transaction history you wish to keep.
- Saved any other important information stored in your Client Area.
- Cancelled or transferred any active services that you no longer wish to maintain.
- Backed up your website, emails, databases, or other hosting data if applicable.
Once your account has been deleted, you may no longer be able to access this information.
How to Delete Your Account
Step 1 - Log in to your SIRSTEVEHQ Client Area.
Step 2 - Hover over your profile name located at the top of the page.
Step 3 - Click Your Profile.
Step 4 - On the profile page, click Account Management.
Step 5 - Scroll down to the Delete Account section.
Step 6 - If required, download a backup of your available account data, such as your invoices and account activity.
Step 7 - Click Delete Account and follow the on-screen instructions to confirm your request.
Once your request has been confirmed, your account deletion will be processed.
Download Your Account Data Before Deleting Your Account
Before permanently deleting your account, you have the option to download a copy of your available account data for your records.
This may include:
- Invoices.
- Payment history.
- Account activity.
- Support history (where available).
- Other information associated with your Client Area.
We recommend downloading your data before proceeding, as it may no longer be available after your account has been deleted.
What Happens After I Request to Delete My Account?
When you submit an account deletion request, your account is not deleted immediately. Instead, it is scheduled for permanent deletion after 7 days.
This 7-day waiting period is designed to give you time to reconsider your decision in case you change your mind or need to access your account again.
During this period, your account remains pending deletion. If you decide to keep your account, you can contact our Support Team before the 7-day period expires to request that the deletion be cancelled.
Once the 7-day period has passed, our system will automatically and permanently delete your account.
After your account has been permanently deleted:
- You will no longer be able to log in to your SIRSTEVEHQ Client Area.
- Your Client Area profile will be permanently removed.
- You will lose access to your invoices, account activity, and other account-related information.
- Your account settings and preferences will be permanently deleted.
- The deletion process cannot be reversed once it has been completed.
If you have active hosting services, domain names, VPS, Cloud Servers, or other products associated with your account, you should ensure they have been cancelled, transferred, or allowed to expire before requesting account deletion. Deleting your Client Area account does not automatically transfer ownership of your services to another person.
Important Information
- Your account will be permanently deleted 7 days after you submit your deletion request.
- The 7-day waiting period allows you to change your mind before the deletion is final.
- If you wish to cancel your deletion request, please submit a Support Ticket before the 7-day period expires.
- We recommend downloading a backup of your invoices, payment history, account activity, and any other important information before requesting account deletion.
- Once your account has been permanently deleted, it cannot be recovered.
- If you wish to use SIRSTEVEHQ services again in the future, you will need to create a new Client Area account.
