SIRSTEVEHQ offers multiple payment methods to make it easy and convenient for customers to pay for products and services. The available payment methods may vary depending on your location and the type of service you are purchasing.
All payments are processed securely, and your service will be activated once your payment has been successfully received and verified.
Accepted Payment Methods
We currently accept the following payment methods:
- Debit Cards.
- Credit Cards.
- Bank Transfer.
- Account Credit (Credit Balance).
- Other payment methods made available during checkout.
The payment methods displayed during checkout are the ones available for your order.
Paying with a Debit or Credit Card
You can pay securely using supported debit or credit cards during checkout.
Step 1 - Log in to your SIRSTEVEHQ Client Area.
Step 2 - Open the unpaid invoice or complete your order.
Step 3 - Select Paystack or Flutterwave as your payment method.
Step 4 - Enter your card details.
Step 5 - Complete any required bank authentication.
Step 6 - Once the payment is successful, your invoice will be updated automatically.
Paying by Bank Transfer
If you prefer to pay by bank transfer, you can use the bank account details provided on your invoice or during checkout.
Step 1 - Log in to your SIRSTEVEHQ Client Area.
Step 2 - Open the unpaid invoice.
Step 3 - Select Bank Transfer as your payment method.
Step 4 - Transfer the exact invoice amount using the provided bank details.
Step 5 - Keep your payment receipt.
Step 6 - Go back to the invoice page in your Client Area, upload your proof of payment for verification. A ticket will be generated automatically and our Sales team will review and process your order as soon as possible.
Please note that bank transfers may require manual verification before your invoice is marked as paid.
Paying with Your Credit Balance
If you have available funds in your Credit Balance, you can use them to pay eligible invoices.
Your available credit will be applied to your invoice during payment. If your credit does not cover the full amount, you can pay the remaining balance using another available payment method.
Payment Confirmation
Once your payment has been successfully processed and verified:
- Your invoice will be marked as Paid.
- Your order will be processed.
- Your service will be activated or renewed, where applicable.
- A payment confirmation email will be sent to your registered email address.
Important Information
- Always ensure you pay the exact amount shown on your invoice.
- Do not make multiple payments for the same invoice unless you have confirmed that the previous payment was unsuccessful.
- Bank transfer payments may require manual verification before your invoice is updated.
- Services and new orders are activated only after successful payment verification.
- Keep your payment receipt or transaction reference until your invoice has been marked as paid.
If you experience any issues while making a payment or your invoice is not updated after payment, please submit a Support Ticket. Our Sales Team will investigate the transaction and assist you as quickly as possible.
