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Can I enable HSTS? - SIRSTEVEHQ CP
The HTTP Strict-Transport-Security response header (often abbreviated as HSTS) lets a website...
Can SIRSTEVEHQ provide support to my clients if they require support?
We're happy to provide 24x7x365 support to our direct hosting customers. However, if you're a...
Can you add support for features I would like to use or offer my clients that is not yet supported?
Customer feedback is invaluable to us at SIRSTEVEHQ. Although we have over 5 years' hosting...
Domain status clientHold: meaning and troubleshooting
When checking WHOIS for a domain, one of the entries that will show is the Domain Status. This...
Getting Started with Website Turbo - SIRSTEVEHQ CP
What is Website Turbo? Website Turbo is a cutting-edge upgrade designed to significantly enhance...
How can I clone a site with Timeline Backups? - SIRSTEVEHQ CP
Timeline Backups allow you to restore data between hosting packages, making them an ideal tool to...
How can I identify a SIRSTEVEHQ CP phishing email?
Recently, we’ve noticed an increase in the number of phishing emails targeting our customers....
How do I Enable Two-Factor Authentication (2FA) for SIRSTEVEHQ CP?
2FA or two-factor authentication is a two-step verification process which offers an extra layer...
How do I add a domain mapping or alias? - SIRSTEVEHQ CP
From SIRSTEVEHQ CP, head to Domains. This area allows you to configure all domain names...
How do I add a domain reference? - SIRSTEVEHQ CP
A domain not yet registered with SIRSTEVEHQ or registered elsewhere is often referred-to as a...
How do I add an avatar picture to my SIRSTEVEHQ account?
The SIRSTEVEHQ avatar - the picture in the top right corner - uses Gravatar. So to display an...
How do I build a site before changing the nameservers to SIRSTEVEHQ CP’s?
You may want to create a package where you can develop a site before linking it to a live site....
How do I set up Automatic Timeline Backups? - SIRSTEVEHQ CP
With our Timeline Backups product, automatic snapshots of your website files and databases are...
How do I set up a cron job? - SIRSTEVEHQ CP
Cron jobs (also referred to as scheduled tasks), are an important tool for hosting websites...
How do I use the SIRSTEVEHQ CP Maintenance Mode tool?
When developing a site you may want to put up a maintenance page. You can use the SIRSTEVEHQ CP...
How do I view the most recent backups taken by Timeline Backups? - SIRSTEVEHQ CP
Timeline Backups take an automatic daily backup of all your websites and databases and store them...
Is there any downtime during a platform transfer? - SIRSTEVEHQ CP
There is potential for downtime during a platform transfer. For a normal website, you could...
Should I transfer my site to the WordPress platform? - SIRSTEVEHQ CP
Yes - absolutely, to get the best performance from a WordPress site it's best to transfer it to...
What does "Platform Transfer Failed" mean? - SIRSTEVEHQ CP
The most common reason platform transfer failures occur when moving to our WordPress hosting...
What is HTTP Keep-Alive? - SIRSTEVEHQ CP
HTTP Keep-Alive, also known as HTTP persistent connection, is a mechanism used to maintain an...
Why do I get an Internal Server Error 500 and how to fix it? - SIRSTEVEHQ CP
A white screen or Internal Server Error (error 500) usually means a script used by your website...
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