Importing a Plesk backup – Enhance Hosting

The Plesk importer allows you to migrate a Plesk account into your website.

1. Select Website > Website importer in the left side bar
2. Click New import
3. Select Plesk
4. Follow the onscreen instructions to generate a compatible Plesk backup.
5. Click Next step
6. Click Choose file to upload your Plesk backup
7. Click Next step
8. Once the page loads. Check for any conflicts (Any conflicts that are blocking your website import will be highlighted in the red modal)
9. Select Import now to finish

Your backup must be a full backup which is not password protected and under 10GB in size. If the backup exceeds 10GB, please contact support.

A Plesk import will restore a full Plesk account backup. Websites should work exactly as they did on Plesk. Some proprietary features available on Plesk are not supported, these tools will not be copied across.

The following will be imported:

• Primary website
• Sub and alias domains will become mapped domains within a single website
• All files
• All database
• Any installed applications
• All email accounts with their passwords and email data
• All forwarders-only accounts
• Any existing SSL certificate
• Scheduled tasks
• PHP version
• FTP accounts
• MX and TXT for SPF records

The following proprietary tools are not supported:

• Postgres databases
• Wildcard subdomains
• Mailman settings
• Directory privacy
• PostgreSQL databases
• Catch all email addresses
• Autoresponders
• Calendars and contacts`
• Existing statistics
• Error pages

If any domains you are importing already exist in your account, you will need to delete these to proceed with the import.