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How do I migrate from cPanel and WHM? - SIRSTEVEHQ CP

Migrating from a cPanel / WHM host to SIRSTEVEHQ CP's scalable platform is quick and easy by contacting our Support team.  

Note: The Migration will copy mailbox passwords automatically from WHM.

DNS Records 

Note: The Migration does not transfer DNS records. 

By default, DNS records will be configured so that they point all services to SIRSTEVEHQ CP's services, such as mail and FTP. For example, if you are using Office365 or Gmail you'll want to remove our standard MX records and ensure the Office365/Gmail DNS records have been added before you continue, to avoid any interruption to your mail service. 

After migrating your websites, databases, and email, the final step is to update your domain names. You can either transfer your domain name to SIRSTEVEHQ or leave it with its current registrar and simply point the name servers to your SIRSTEVEHQ CP hosting. 

If you intend to use our free SSL certificates, the nameservers will need to be transferred to SIRSTEVEHQ CP's nameservers, which is a requirement by the certificate-issuing authority. 

Updating Nameservers 

If you’d prefer to update your nameservers with your current domain registrar (meaning you have your non-SIRSTEVEHQ domain pointing to your SIRSTEVEHQ CP hosting) instead of transferring your domain to SIRSTEVEHQ, you will need to log in to your domain registrar’s control panel and update the nameservers to the following: 

• ns1.sirstevehqcp.com • ns2.sirstevehqcp.com • ns3.sirstevehqcp.com • ns4.sirstevehqcp.com 

If your registrar doesn’t support 4 nameservers, simply add as many as it will support. It can take up to 48 hours for nameserver changes to propagate across the web, but in the vast majority of cases, it will be completed much faster. 

Congratulations, you’ve successfully migrated to SIRSTEVEHQ! 

Important: You can never have too many backups! Before you delete any data with your old hosting company, please back it up on a separate physical device and/or have a copy in cloud storage. You can also download your data at any time via SIRSTEVEHQ CP, or purchase our Timeline Backups service for automatic daily backups. 

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