Migrating to SIRSTEVEHQ CP is easy! The Migration Centre moves your site's files, database and emails to SIRSTEVEHQ CP automatically.
The Migration Centre is not available to customers for now. We will provide this feature to customers on future updates. You will have to open a ticket with our support team to request migration.
Note: The Migration Centre does not transfer DNS records.
By default, DNS records will be configured so that they point all services to SIRSTEVEHQ CP's services, such as mail and FTP. For example, if you are using Office365 or Gmail you'll want to remove our standard MX records and ensure the Office365/Gmail DNS records have been added before you continue, to avoid any interruption to your mail service.
After migrating your websites, databases, and email, the final step is to update your domain names. You can either transfer your domain name to SIRSTEVEHQ or leave it with its current registrar and simply point the name servers to your SIRSTEVEHQ CP hosting.
Transferring Domain Names
To transfer your own or your domain names to SIRSTEVEHQ, head to Transfer a Domain from your SIRSTEVEHQ client area. Enter the domain name(s) you want to transfer, confirm them, and then check out.
You can see the progress of your domain transfers from Client Area. Please note that DNS propagation typically takes an hour but can take anywhere up to 24 hours as a global update is rolled out, so it may be a while before your domain resolves after the nameservers have been updated.
Updating Nameservers
If you’d prefer to update your nameservers with your current domain registrar (meaning you have your non-SIRSTEVEHQ domain pointing to your SIRSTEVEHQ CP hosting) instead of transferring your domain to SIRSTEVEHQ, you will need to log in to your domain registrar’s control panel and update the nameservers to the following:
• ns1.sirstevehqcp.com • ns2.sirstevehqcp.com • ns3.sirstevehqcp.com • ns4.sirstevehqcp.com
If your registrar doesn’t support 4 nameservers, simply add as many as it will support. It can take up to 48 hours for nameserver changes to propagate across the web, but in the vast majority of cases, it will be completed much faster.
Congratulations, you’ve successfully migrated to SIRSTEVEHQ CP!
Important: You can never have too many backups! Before you delete any data with your old hosting company, please back it up on a separate physical device and/or have a copy in cloud storage. You can also download your data at any time via SIRSTEVEHQ CP, or purchase our Timeline Backups service for automatic daily backups.
